16
Jun
A full business communication solution provided by Sure Business Systems.
Based in the North West, Utopia Marketing provide the full marketing mix to all business types. Their services range from print solutions, out of office advertising, to creative digital advertising for all business types.
Utopia Marketing recently identified that the current business communication solution would benefit from an upgrade. In order to support the demands of the growing business and requirements.
Looking for a Improved Solution
Managing Director Mark wanted a trusted company he could rely on for a dependable solution. After coming in highly recommended by other companies, Mark decided to turn to Sure Business Systems.
The upgraded business solution includes, upgraded broadband, non-geographical numbers and a mobile phone app. With the app, this means that the company can take their customers with them if they are out of the office. Whilst still being able to call through from the main business contact number.
When asking Utopia how the new solution is working for the company, Mark stated:
‘We previously had not used a phone app to run our comms and making use of one was an obvious choice for us. It is still early days in terms of our telephone app, but the testing has gone well and we expect it to make it easier to be available to our customers and to enhance our connectivity.’
Service Provided by Sure Business
Discussing how the overall experience was purchasing the new solution with Sure Business Systems, Mark detailed;
‘I made a call and within minutes was speaking to someone who could provide all the information I needed to move the project forward. Installation was straight forward and they made certain I was informed during the whole process. One thing that made the experience better was actually dealing with a human, who was able to answer the question without endless transfers to different departments, really happy with the level of customer care and after service care.’
The team at Sure Business Systems are delighted to have provided the upgraded solution to Utopia Marketing. Meeting their growing requirements as a company, with a solution that will keep up with their demand.
Looking to upgrade your business communication solution? We offer a free Get in touch with the Sure Business team on 0151 363 7373.